Because Go Pass System is built on an existing application, some of the terms used may be confusing at first.
In the Go Pass System, a member organization is known as a Community-Based Organization, or CBO.
Each CBO has one or more projects. Projects are active from a start date to an end date, after which they are inactive.
Each CBO also has a roster of volunteers. Volunteers may be marked active or inactive.
Each volunteer is assigned to one or more projects.
Your organization will only receive ineligibility alerts for active volunteers on active projects.
Just because a volunteer is on your roster does not mean that you will get an alert if their status changes. The volunteer must be active and assigned to an active project.